I’ve been working in the construction industry as a weekend warrior for over 20years. I gave Corporate life the flick after constantly being disappointed by qualified trades people and knowing that my work has always been far superior. I have decided in the last couple years to build my own Property Services business and been very humbled with its success based on some very basic principles:
1. Treat each job as its your own place with the ultimate aim to satisfy the customer so that there confident to refer you to their family & friends. This is the highest compliment
2. Return Calls
3. Be on time
4. Create a pleasant experience for customers, employees, contractors and ultimately me
5. Have fun and be honest & fair.
It’s not hard but it’s surprising how many don’t really take pride in what they do.
So far I haven’t advertised as business has grown purely by referral but I have been fortunate enough two encounter two great people that have embraced the above principles with a strong determination and to spread the word to a greater Melbourne market.