Our Place Melbourne

"Your boutique 5 star venue without the price tag"
Our Place Melbourne is for people who need a home for their small stylish, first class events without paying the price of high end venues. At Our Place Melbourne, professionals and entrepreneurs host their own workshops, seminars, conferences, classes, networking events, team meetings and marketing presentations. The space hosts up to 24 in a classroom arrangement, 40 in theatre style seating, and even more for a standing social event.

THE VENUE FACILITIES:
Our Place Melbourne is designed with function in mind, and no expense has been spared in offering you the finest in presentation technology. Professional sound and lighting equipment guarantees that your message is clearly seen and heard. A computer set up with a big screen TV and clicker splashes your presentation up for all to see, and tripods are available for you to take photos of your event, or even live stream it online.
The first class decor of Our Place Melbourne makes the venue irresistible. Vintage chocolate flooring welcomes you into a bright space adorned with professional black and white photos of local iconic sites. Classy sheer curtains across the front windows provide brightness and privacy, but charcoal coloured block out drapes can be pulled along to shut out the rest of the world and give you complete control of the lighting.
The 5m x 7m main event space flows through to a second area for food and beverage service. This space also has office equipment available to you so that you can take care of your event admin on site. Stationery, computer, printer, and small machines for laminating and binding your event documents are all there at the ready.

THE COMMUNITY:
Our Place Melbourne is for us together. This is where we connect with our clients and build memories that last a lifetime. It is where we transform our businesses, and turn our imaginations into reality. Our Place Melbourne is where we all meet, learn and grow.
Holding your events here at Our Place Melbourne allows you to enjoy a tight knit community of highly motivated, passionate and courageous business people who want to grow their businesses with events. Our Place Melbourne hosts regular networking events for the members of Our community. These events are exclusive and attendance is by invitation only.

THE SERVICE:
At Our Place Melbourne you received the personalised support of in-house service staff who are invested in doing whatever they can to make your event an outrageous success. Every client who holds their event at Our Place Melbourne can enjoy the following:
- Your event listed on the Our Place Melbourne FB page, complete with link to your own ticketing to compliment your current marketing.
- Photos of the event and/or hosts taken and shared to the Our Place Melbourne FB page to increase exposure.
- Alcohol supply and service available as an additional item for you and your guests in compliance to state liquor licensing regulations.
- AV and technical support provided for smooth, hassle free program delivery.
- Books sold on your behalf from Our Place Melbourne venue and proceeds of sale passed back to you.

BOOKING PROCEDURE:
Following is the procedure that Our Place Melbourne uses to make your booking:
1. Initial liaison with you to confirm venue availability and suitability.
2. You are sent the Event Survey and our Administrator Pencils In the booking for 7 days.
2a. If the Event Survey is not received within 7 days, the booking will expire automatically and is considered cancelled.
3. When the Event Survey is received the booking is confirmed.
3a. At this stage our Administrator will enter all of your event details across the various parts of our system. All of our administrative processes are set up for your booking, including the email sequence for the booking and the series of reminders that we need to manage all aspects of your event.
3b. At this stage you will also be issued an invoice for payment. All payments for your booking must be finalised three weeks before your booking. In this way, 14 days will be allowed for payment unless the invoice needs to be paid earlier ensure that it is paid by the date that falls exactly three weeks before your booking. Several automated reminders will be issued from our invoicing software until payment is received.
3c. If payment is not received within 14 days, or three weeks prior to the booking, the client will be notified by the Administrator directly and the booking will be cancelled.
4. When payment is received the booking is completely finalised.
5. Last minute details regarding the amount of guests for your event must be emailed through to info@ourplacemelbourne.com at least 24hrs before your event so we can ensure the venue is set up properly.

REQUIRED DEPOSIT:
Regardless of the original amount paid for the venue hire, the amount paid for every time slot booked at Our Place Melbourne includes a $50+gst administration fee.
This administration fee is NOT paid in addition to the venue hire fee.
This administration fee is INCLUDED in the venue hire fee.
This administration fee of $50+gst per time slot is non-refundable.

REFUNDS AND CANCELLATIONS:
All venue hire bookings at Our Place Melbourne are considered permanent. When a booking is made and finalised with payment, the venue plus all facilities and services are reserved exclusively for you and your guests.
Cancellations will not be considered if your event is less than three weeks away.
If you need to cancel your event before this time, you will receive a partial refund. This refund will include the payment you have made for the hire of the venue, minus the $50+gst administration fee for every time slot that has been booked.
The $50+gst administration fee that is included in the initial venue hire for each time slot fee is non-refundable.
If you cancel your booking with less than three weeks remaining till the date, all payments will be forfeited.

Your booking can be rescheduled, but this will not be considered if your event is less than three weeks away. The first reschedule is free, but every reschedule thereafter will incur an administration fee of $50+gst.

Bookings at Our Place Melbourne will be accepted with less than three weeks to go until your event, but these bookings are made so close to the event that they will not be considered for refunds, cancellations or reschedules.