Networx Australia

• World Class Customer Support that Maximizes a Security Investment •
Networx Australia offers a wide range of technical support services to ensure our customers have choices and derive maximum benefits from our solutions. Our Gold Maintenance Plan, for example, includes unlimited telephone support on a 24x365 basis, a dedicated technical support engineer, maintenance releases, product upgrades and automatic updates.

• Managed Security and Internet Connectivity •
Includes a 24x7 fully managed firewall service that provides complete content protection for much less than the cost of employing a single security engineer. From the outset this delivers clear TCO, improved performance, uptime and security.

The Networx Australia portfolio of Managed Internet Security is best of breed and meets the requirements of businesses and organisations wishing to develop and manage secure Internet infrastructures for business critical needs. Solutions include managed firewalls, Virtual Private Networks (VPNs), remote access, antivirus, anti-spam, content management, bandwidth management solutions, intrusion detection, authentication and wireless security. All protect corporate assets as well as e-business infrastructures.

Through our selected vendor partner of choice, we provide the best internet connectivity solution currently available. Our connectivity solutions are bundled with our security services to provide customers with an extremely cost effective solution, This includes Private Networks of any size e.g. Dark Fibre, Ethernet Internet & SHDSL.

• Comprehensive Support •
Networx Australia’s Network Operations Centre (NOC) provides Enterprise Helpdesk:
- Fully Manned 24x 7 support and monitoring
- Remote security management
- Change requests with consultative risk assessment
- Direct Access to the Support Centre and R&D departments of our key partners.