Mailplus Rockhampton

HAPPY, enthusiastic and punctual are some of the qualities you expect to find when you see Don Atfield walk through your door.
With mail in hand and a smile on his face, the Mailplus Rockhampton franchisee opened his business 18 months ago after returning to his home town with his wife who is working as a primary school teacher.
“For me, it was the perfect opportunity to start my own business,” Don said.
“I bought into the franchise model around 18 months ago.
“One of the advantages of being a locally owned owner operator is that I know the area – having grown up in Rockhampton and attending local primary and high school with my brother and three sisters.”
“There are a lot of changes happening in the postal and shipping industry, the increasing costs to send mail is a real concern. It’s an opportunity for businesses to review their current processes. At Mailplus we offer a range of solutions that provide businesses with the opportunity to review how they send, receive and connect. We invite them to take a no obligation health check and we’ll advise on areas where they can streamline their processes, and ultimately save them time and money, “ Don said.
For most businesses, daily office tasks like queuing at the post office or the bank, or sitting on the phone chasing couriers is time consuming especially when there are multiple companies involved.
Mailplus prides itself on being a trusted local service provider who will take care of those basic office tasks. Leaving you with more time to work on the important stuff.
“Our Pick-up and Delivery Service is the core of our business, our customers love this service because they’re busy people and don’t have a lot of time in their day to do office errands like going to the post office or bank,” Don said.
“At Mailplus we take care of all that for them, providing total convenience for all their incoming and outgoing mail, parcel delivery and collection.”
“The highlight of my day is the interaction with my customers. When I walk through the door, my customers know me by my first name” Being a business owner, Don understands the importance of providing a quality service for my customers. My motto for my customers is “Same time, Same place, Same smiling face!”
Mailplus is a national service provider and has a network of local owner operators in every business community throughout Australia.
“Being part of national business network I am able to source products and services at competitive rates that would only normally be reserved for the bigger businesses,” he said.
“Every business needs to send items, but every customer is different. We’re able to provide customers with high quality Express products and services at economical rates because we’re already visiting their office! whether you want pre-paid, pay as you go, electronic shipping, fully tracked, scanned, signed, insured, domestic, international; we’ve got it covered!”
Lesley Lunn Store Manager at Storage King said the Mailplus service was convenient, efficient and economical.
“This then benefits our business in many ways, we have more time in the office, and are able to then produce extra revenue, customers and sales that would likely be missed by leaving the office/store for us to do the tasks that Mailplus do for us,” Lesley said.
“Don is our local Mailplus Operator; he is always friendly, happy, enthusiastic and punctual. We feel this enriches the service with his knowledge and passion for the region”.
Being part of the community is really important to Don and his family.
“We’re keen followers of the local Queensland Cup team, the Capras,” Don said.
We attend all the local Rockhampton games, it’s important to support the community and we’re looking forward to being corporate sponsors for the 2016 season.