Lexi & Me - Educational Toys

Welcome to Lexi & Me.

We sell quality Educational Toys & Children's products from over 20 different companies in Australia & around the world.

We are passionate about teaching children to learn through play. We are proud to offer our customers quality, educational toys that will not only entertain, but teach and inspire their little ones.

Product Information:

All prices shown are in Australian dollars and are inclusive of gst..
All products advertised are original brands direct from the manufacturers and are subject to copy right laws.
All products advertised meet the required safety standards to be sold within Australia. Please beware of other sites selling similar items at significantly lower prices as they may not be genuine and could be dangerous for use by children.

Shipping Information:

Free shipping is available on all orders over $120. Orders under $120 have a flat rate shipping cost of $9.95 per order.

All of our products are shipped either directly from our distributors in NSW, Qld or Victoria using their preferred courier company or from us in Qld via Australia Post. This will be specified in the description on each item.

Courier Deliveries: Delivery in Australian metro areas is usually 3-6 business days, however please allow up to 10 business days. For Australian Regional Areas, please allow up to 18 business days for delivery. Tracking is available upon request.

Australia Post Deliveries: Delivery time frames are as above. All Australia Post deliveries are sent with postal tracking.

Local pick is not available for most items unless specified.

All orders require a signature on delivery*. Someone must be present to sign for your order. If no one is available to sign, your order will be returned to either Australia Post for you to collect in person or to the courier depot for you to call and arrange a suitable time for them to re-deliver.

*You may also request an 'authority to leave'. If you are not home at the time of delivery, your parcel will be left on your premises. We take no responsibility if an item goes missing after it is delivered. If you prefer this option, you MUST state this in the 'note to seller' section before you complete your purchase. This can not be altered after checkout.

COURIER DELIVERIES CAN NOT BE DELIVERED TO A PO BOX.

Multiple items

Most items are shipped individually due to weight/size limits specified by our distributors courier company. We also use multiple suppliers in Australia so it is possible that each item in your order could be sent from different locations. Each item purchased in the one transaction may arrive on separate days.

Returns and Refunds

Please ensure you read the item description & check the measurements before placing an order. We do NOT accept returns or issue refunds for orders placed incorrectly or if you change your mind after payment has been received. Please inspect your order once it has been delivered & notify us within 7 days if an item has arrived damaged or defective. We will organize a replacement/refund as quick as possible. The damaged item may need to be returned before a replacement/refund is issued. Please do not send products back to the manufacturer. We will organize the collection. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Payment Options:

We accept payments via Afterpay, PayPal, credit & debit cards.

Important: Please make sure the address on your paypal account is current.
We will not be held responsible for items shipped to an incorrect address if your details are not up to date.


Thank you for your support of our page!

Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at lexiandme@outlook.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so.


SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at lexiandme@outlook.com