italktravel Highfields

Local Highfields resident Ainsley Hardie, already owns one travel agency in Toowoomba, but when considering a second store it didn’t take her long to decide that Highfields was the perfect location. On August 27, 2016, the doors opened at italktravel Highfields at the Highfields Village Shopping Centre. Ainsley and the italktravel Highfields team are privileged to bring the excitement of italktravel to the Highfields community providing great service and travel expertise by local travel experts.

italktravel are a group of passionate independent retail travel business owners who together form Australia’s newest and most exciting retail travel network. Local agencies, yet national from all over Australia, specialising in all aspects of travel and backed by support from Australia’s largest group of independent travel agents through the parent company Express Travel Group. italktravel also gives clients confidence with their bookings through the new Book Safe Agent policy which gives protection and guarantee to payments and bookings. In the unlikely event of losses due to insolvency on the part of airlines or suppliers – italktravel agencies are fully covered and so are you*..

At italktravel, we believe in the special, magical, unique travel experience. Always personal and tailored, never predictable or simply ‘off the shelf’, we optimise travel solutions to create truly memorable experiences for our customers. Ainsley is joined in store by store manager Kylie Sweetman and consultants Paige Hardie and Lauren Thomas and Phillipa Shaw who love sharing their travel experience with Highfields.

*Subject to the terms and conditions of the policy, refer to the coverage summary held at this agency.