You don’t become Australia’s number one dealer by offering the same as everyone else. Our service goes well beyond the vehicles that we sell. As the owner of Burwin Volkswagen, I’m on the premises all day, every day. That’s rare in this business. I instil pride and passion in my staff."
"I lead by example. I’m a consumer, like anybody else, and when I go shopping I expect salespeople to be knowledgeable about their products, and to get a sense of what I want and need. It’s that simple. But how often does it happen? How often do you come away from a shopping experience confident that the product is exactly right for you?
At Burwin Volkswagen, our customers walk away with that feeling because we take the time to understand their needs. We’re not in a hurry to get a sale – we take the time to get it right. That’s why we’re the National Volkswagen Dealer of the Year.