Brow Babes

Client Policy and Procedure

We love walk-ins and will always do our best to accommodate, however cannot guarantee a space. As you know we are a very busy salon so an appointment is best booked in advance. If you need a certain time or want to come in with a friend we recommend calling prior for an appointment.

Appointments: Being fashionably late is great for cocktail parties but a nightmare for our therapists and other clients that follow. Cancellation notice is required, preferably not an hour before your appointment.

Punctuality with your appointment times. If you are running late, we will try to accommodate you the best we can, however we may not be able to perform the full service.

We ask kindly that you give us 24 hours notice so that someone else may visit us.

SMS reminder: please utilize this complimentary service and reply with an “A” for confirmation or a prompt to call us if requiring canceling or rescheduling. (this is a complimentary service - we do not suggest that it be relied on as your only means of remembering your appointment) technology often a subject of flaw or fault)

No-shows and last minute cancellations enormously disadvantage our business. They also mean that other clients cannot book those time slots with us. We employ the very best therapists and we invest a great deal in further educating them. Therefore we hope that you will appreciate our Booking and Cancellation policy.

Deposits are REQUIRED for Tattoo Consultation and Lash extension appointments and are non refundable if you do not show or cancel your appointment within 48 hours.


Deposit for tattoo consultation is $100
(This will be taken from full cost of tattoo if client goes ahead.
Deposit for last extension appointment is $50
(half the price of appointment)

Deposits can be taken with cash or credit/debit card.

If you do not show or cancel within 48 hours of you appointment, you will lose your deposit.