TIO - Territory Insurance Office

Welcome
Welcome to the official TIO Facebook page - we encourage you to Like our page to keep up to date with our latest news, product information and promotions designed especially for Territorians.

We’re here to help
This Facebook page is being monitored between 8am and 5pm Monday – Friday (ACST, except NT public holidays).

If your query relates to an individual circumstance, we may not be able to respond due to privacy, secrecy, or other laws.

For any customer service, sales or claims enquiries please call 131 846 and speak to our call centre staff from 8am to 6pm Monday to Friday and 9am to 12pm on Saturday or e-mail customerservice@tiofi.com.au.

For more contact details, please visit https://www.tiofi.com.au/contact-us/
For all other information, please visit www.tiofi.com.au.

Don't share your personal information
Remember that this is a public page, so you should only share information you are happy for the general public to see. Please don't share any personal information on this page such as your phone number, email address, bank account details, policy or claim information.

Keep it relevant
We will review all content and remove anything that we think is inappropriate or offensive, including the following;
• Offensive or abusive language
• Posting offensive material about our employees
• Personal information
• Posting or sharing offensive material including photos, videos or links
• Posting or sharing copyright, sensitive or confidential material
• Posting or sharing commercial messaging, such as advertising, marketing messages or SPAM

TIO reserves the right to remove or block users from our Facebook page at our discretion.

Other information
The content posted by users on our Facebook page does not necessarily represent the opinions of TIO. You agree to hold TIO free from any liability and/or damages resulting from your participation on our Facebook page, or any claim arising from any material that you post on our Facebook page.

This page is not an official channel for complaints and enquiries.

In addition to the rights you grant to Facebook, you also grant TIO the right to use and/or distribute any content posted by you in any manner or media without any legal or monetary obligation to you.

View TIO’s privacy policy at https://www.tiofi.com.au/about-us/privacy/

If you become aware of TIO’s products through this page always read the PDS when considering if a product is right for you. Terms and conditions, fees, charges and lending criteria apply in relation to the products.

Territory Insurance Office (TIO) is a trading name and division of the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708.

We do not provide advice on this insurance based on any consideration of your objectives, financial position or needs. Policy terms, conditions, limits and exclusions apply. Before making a decision, please consider the relevant PDS or policy Document available from us (This disclaimer refers to advice provided in relation to general insurance only and is not applicable to workers compensation insurance).