Open Page can help your organisation work at best practice.
Disputes can happen in any workplace and happen when one or more people disagree with each other. It is important for the effective operation of any business, that disputes are resolved. Effective dispute resolution can help employers to maintain good relationships with their employees by dealing with workplace issues at an early stage. Employees will likely be more cooperative and productive if they know that their grievances will be taken seriously by the employer and there is the opportunity for an independent party to assist in resolving the dispute if it cannot be resolved at the workplace. A good dispute resolution process with a focus on effective resolution at the workplace level may help to avoid the costs of resolving a claim externally; for example, via arbitration before the Fair Work Commission, or through litigation in the Federal Court of Australia.