Cairns Regional Council

Approved staff members within Cairns Regional Council will moderate content and respond to requests daily and as quickly as possible during business hours only. This Facebook page will be monitored during business hours (between 8.30am and 5pm AEST Monday to Friday excluding public holidays and the Christmas closure period.

Please contact Cairns Regional Council by phone, email, in writing or via our online enquiries and feedback form (on Council's website www.cairns.qld.gov.au) if you:

- would like to change your address
- pay a bill
- make an official complaint
- report a problem or request for service
- wish to respond to an item of Community consultation

Formal correspondence will be answered promptly and in accordance with Council’s Correspondence Administration Instruction No.2:02:72 (DM5 ref 963997). Correspondence means communication written, faxed or emailed that includes your proper name and address.

Note: Messages from Council’s Facebook page and other social media sites are not considered as correspondence. Please note Facebook’s Policy http://www.facebook.com/policy.php