BMS Interactive

At BMS we’re proud to be the face (and voice) for some of Australia’s best known brands. As an extension of many organisation’s customer service, sales and marketing teams, we implement CRM strategies, deliver exceptional customer experiences, and drive positive business outcomes.

Since 2000, BMS has grown to become one of Australia’s leading providers of customer contact services. We’ve worked hard to create a culture where we develop partnerships with organisations – where managing your Customer Lifecycle over the long term is just as important as achieving short-term commercial objectives.

We do this through a single, simple approach: we treat every relationship as unique.

Providing these tailored solutions has seen us grow from a small 10 seat outbound contact centre to a 500 seat full service multi-channel contact centre in 16 short years.

Over that time, we’ve attracted the attention of corporate Australia and our reputation for delivering quality customer experiences has resulted in many enduring business partnerships with some of Australia’s best known brands.

Above all else, we’re here to empower your brand to excel.