Australian Cleaning and Restoration Academy

With over 20 years in the cleaning and restoration industry Garry Carroll has developed his expertise and knowledge base through training and his personal desire to embrace new technology and cleaning and restoration techniques

Structural drying training through Steve Swan IICRC, Kurt Bolden/Rachael Adams- Hydra lab IICRC, Chuck Dewalt American Drying Institute ADI, Robert Spencer British Damage Management Association BDMA, Ernie Storer Inject-dry Systems, A Master Textile Cleaner and Restorer through the IICRC, Master Rug Cleaning Technician training through Aaron Groseclose and Ellen Amirkhan. Trained with Bridgepoint systems and Piranha marketing.

Together, Garry Carroll and Lorelle McCulloch successfully operated and managed All Aces Services in Queensland, Australia during 1995-2015. Operating this Cleaning and Restoration business building All Aces Services from 1 vehicle to the largest business in the industry in South East Queensland.

We offer our customers real life knowledge & experience which enable you to change your thinking on how you can improve your customer experience which will improve your business!

“We believe in teaching hands on training techniques that can be used in your everyday business; giving you on-the-job confidence and the knowledge you need to accelerate your business and earnings potential”

The Australian Cleaning and Restoration Academy offers a range of cleaning and restoration training courses.

Marketing
Customer Appreciation Programs: Having the customers working for you
Carpet & Upholstery Cleaning: “How to make money and keep your customers coming back”
Urine Decontamination: “How to remove the odour and the stains”
Carpet/Rug/Upholstery Spot and Stain Removal
Phone Answering: “How to beat the price shoppers and get the right money for your cleaning”
Structural Drying: “Includes all aspects of drying”
Timber Floor Drying
Up-selling in the Home or Commercial place: “Making it easy”
Rug Cleaning: “How to set up and run a rug cleaning business, giving you the solution to your problems”
Carpet & Upholstery Cleaning
Spot and Stain Removal
Tile & Grout Cleaning and Sealing
Water Damage Restoration
Rug Cleaning
Sales: How to talk and sell to your client including quoting jobs
Structural Drying Training for Builders, Assessors, Insurance professionals (Understanding whether your restorer is under or over servicing)
TEACHING ALL ASPECTS OF THE INDUSTRIES

Consulting and Coaching
How to make your business turnkey helping put procedures in place in the office and in the field.
One-on-One training and coaching of cleaning and restoration businesses (eg. How to go from 1 working truck to 3+)
Solving Day-to-Day problems of your business weather its equipment, processes, staff training office and in the field.
Tailored Training of your team at your premises under your systems.
Having your business run without you.

On the Job Training and Support
Helping run large cleaning and restoration projects on the Job for your restoration business.
Moisture Detection being able to do independent reports for insurance companies, restorers, builders and loss adjusters.
Inspections for water damage for the Insurance professional, Insurance builder, Loss adjuster or a restoration company.
Auditing of water damage restoration projects for the insurance professional, builder and loss adjusters.
On the Job Cleaning of carpets, upholstery, hard floors, rugs etc